Thanks for customer’s trust to asked us to purchase one container of film shrinking packaging machine and carton sealing machine.
Winiber, not only the preform production line and water production line supplier, also provide all the necessary service.
Q: What is the warranty if we buy your film shrinking packaging machine?
A: We offer the high quality machines with 1 year guarantee start from the machine reach to your factory. Also you share the lifelong technical support.
Q: How about the spare parts?
A: We will send one year enough spare parts together with machines for your stock. During the warranty time, if some spare parts broke without human problem, we will send free for you.
Q: How to install my machines when it arrives? What is the cost?
A: We will send our engineer to your factory to install the machines and train your engineers how to operate and maintain the machines. Customer pay for visa, round-trip tickets, room and accommodation, USD80/day/ person(engineer salary).
Q: How long time for installation?
A: According to the machine you order, usually we will send one or two engineer, it takes about 7to 20days.
Q: When can I get my machine after I paid?
A: Usually the production time is around 25-60 days. The exactly will be decided by which machine u order.